Buildings IOT / Museum of London

Project Overview

The Museum of London's Technical Building Lead loves data and puts a high value on data quality. He's also knee-deep in the construction process for a new Museum building and wants to ensure interoperability across the new site and the existing museum buildings.

That was his mindset when he met Buildings IOT in early 2023 as he was managing numerous challenges across the FM team. Particularly, a lack of comprehensive analytics hampered the team's ability to understand building performance, monitor and analyze energy consumption patterns and troubleshoot equipment issues efficiently.

Additionally, manual maintenance processes delayed issue resolution, resource allocation for maintenance was inefficient and costs were getting unruly. So Steve began looking to streamline workflows and implement automated solutions.

Project Scope

In response to the Museum's challenges, Buildings IOT focused first on data quality to deliver a multifaceted solution. Because the Buildings IOT user interface is built on its integrated data layer through its open-sourced data ontology, integration and data quality are highly specific.

Some rework was needed at the Niagara level to ensure appropriate point mapping and correct equipment identification for fault detection and diagnostics (FDD) to work. When the data clean-up was done and the onboarding moved forward, Buildings IOT deployed its advanced analytics platform using the site-level data without having to replace any hardware or reprogram any controllers. 

For day-to-day operations, Buildings IOT delivered 3D floorplans backed by a spatial model loaded into the data layer so that the room and equipment relationships were not just hard-coded in an image but available for queries and mutations and to influence issue resolution. The combination of FDD and a data-backed spatial model has made it easier to triage and resolve root cause issues across the two integrated buildings.

‍Why It's Important

Beyond the initial scope of the deployment, the partnership between the Museum of London and Buildings IOT led to further innovation for the museum. Steve noted to Buildings IOT that he was in the market for a work order management system—called Computer Assisted Facilities Maintenance or CAFM system in the UK—to integrate to the data layer he had just deployed with BIOT. His vision was to use the FDD to inform the work orders his team creates. 

Buildings IOT facilitated an introduction to a US-based company that was willing to build a connector to the Buildings IOT data layer as part of their onboarding scope with the museum. The completed this effort in just a few weeks with no involvement from the Buildings IOT development team and no extra professional services hours. Now, Steve has a real-time connector between his FDD and his CAFM.

The Future

Museum of London and Buildings IOT are working together to build out a scope for the new museum, set to open in 2025 to ensure the same streamlined facilities management and integrated work order management carries over to the new space.

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Learn more about Buildings IOT.